Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of the GovBid website at https://govbid.ca and the GovBid subscription service (collectively, the “Service”), operated by GovBid Inc., a British Columbia corporation (“GovBid,” “we,” “us,” or “our”).

By checking the “I agree to the Terms of Service and Privacy Policy” checkbox during account creation, you enter into a legally binding agreement with GovBid Inc. If you are using the Service on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, do not create an account or use the Service.

2. Eligibility

The Service is intended solely for use by businesses and individuals aged 18 or older acting in a business capacity. By creating an account, you represent and warrant that you are at least 18 years of age and are using the Service for business purposes. The Service is not directed to consumers or individuals under the age of 18.

3. Description of the Service

GovBid is an AI-powered government procurement intelligence service that:

• Monitors publicly available government tender notices from official procurement sources across Canada and the United States.
• Uses artificial intelligence to translate tender notices from bureaucratic language into plain English summaries.
• Automatically builds a business profile based on publicly available information about your company.
• Matches relevant tenders to your business profile using an automated scoring algorithm.
• Delivers matched tender notices to your email inbox on each business day.

4. Account Registration and Consent

To use the Service, you must create an account by providing a valid business email address, your full name, and your company name. You agree to provide accurate and complete information.

During registration, you must affirmatively check a consent box agreeing to these Terms of Service, our Privacy Policy, receipt of daily commercial electronic messages (CASL), and automated AI profiling of your business. This explicit consent is recorded with a timestamp and your IP address as required by CASL.

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@govbid.ca of any unauthorized use.

5. Service and Alerts

GovBid is a free service. No payment is required.

We offer free daily email alerts with AI-matched government tenders from official procurement sources.

You may unsubscribe from alerts at any time by replying “unsubscribe” to any alert email or using the unsubscribe link.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Resell, redistribute, or commercially exploit content from the Service without prior written consent.
• Attempt to reverse-engineer, decompile, or extract source code, algorithms, or AI models.
• Use automated tools, bots, or scrapers to access the Service or extract data.
• Interfere with or disrupt the Service, its servers, or infrastructure.
• Attempt to gain unauthorized access to any part of the Service.
• Impersonate any person or entity.
• Upload or transmit malicious code, viruses, or harmful content.

Violation may result in immediate suspension or termination.

7. Intellectual Property

The Service — including its software, algorithms, AI models, matching engine, email templates, translations, website design, and branding — is the exclusive property of GovBid Inc. Government tender data is public information; our proprietary value lies in the AI processing, translation, matching, and delivery.

You retain ownership of information you provide (replies, feedback, corrections). You grant us a non-exclusive, royalty-free license to use it solely for improving your matching profile and the Service. This license terminates when your account is deleted.

8. Disclaimers

The Service is an informational tool only. It is not a substitute for professional procurement consulting, legal advice, financial analysis, or your own due diligence.

9. Limitation of Liability

10. Indemnification

You agree to indemnify, defend, and hold harmless GovBid Inc., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, your bid submissions or interactions with government procurement offices, or your violation of any third party's rights.

11. Dispute Resolution

Governing Law: These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable therein.

Informal Resolution: Before initiating formal proceedings, you agree to contact us at support@govbid.ca and attempt to resolve the dispute informally for at least 30 days.

Small Claims Court: Either party may bring an individual claim in the small claims court of competent jurisdiction if the claim falls within that court's jurisdictional limits.

Binding Arbitration: If unresolved informally and not eligible for small claims court, disputes may be submitted to binding arbitration administered by the BCICAC in Vancouver, BC. The arbitration shall be conducted in English.

Class Action Waiver: Any dispute resolution will be conducted only on an individual basis, not in a class, consolidated, or representative action.

12. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. Material changes require at least 14 days' notice. Service discontinuation requires at least 30 days' notice.

13. Termination

We may suspend or terminate your account immediately if you materially breach these Terms or engage in fraudulent activity. Sections 7, 8, 9, 10, 11, and 15 survive termination.

14. Communications

By creating an account and checking the consent box, you expressly consent under CASL to receive commercial electronic messages from GovBid, including daily tender digest emails. Each email will identify GovBid as the sender, include our mailing address, and contain a functioning unsubscribe mechanism. You may unsubscribe at any time; requests are processed within 10 business days as required by CASL.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and GovBid Inc. regarding the Service.
• Severability: If any provision is found unenforceable, it shall be modified to the minimum extent necessary. Remaining provisions continue in full force.
• No Waiver: Failure to enforce any right shall not constitute a waiver.
• Assignment: You may not assign these Terms without our prior written consent. We may assign in connection with a merger, acquisition, or sale of all or substantially all of our assets.
• Force Majeure: We shall not be liable for failure or delay due to causes beyond our reasonable control, including but not limited to natural disasters, government actions, internet or telecommunications failures, third-party service provider outages (including AI, payment, hosting, or email delivery providers), cyberattacks, pandemics, or other force majeure events.
• Notices: Notices to you will be sent to your account email. Notices to us should be sent to support@govbid.ca.
• Changes: Material changes to these Terms will be communicated by email at least 14 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you may cancel your subscription before the effective date.

16. Accessibility

We are committed to making the Service accessible to people with disabilities. If you have difficulty accessing any part of the Service or these Terms, please contact us at support@govbid.ca and we will provide the information in an alternative format.