Ops Support Specialist & Help Desk Specialist

NOTICE OF PROPOSED PROCUREMENT This requirement is only open to the below list of pre-qualified suppliers under the Task-Based Informatics Professional Services (TBIPS). TASK BASED EN578-170432/B PROFESSIONAL SERVICES REQUIREMENT FILE NUMBER: W8485-TBIPS2026-04 TIER 1 (< $3.75M) This requirement is for the Department of National Defence (DND). This requirement is for the: - Stream 4: Business Services Class for the services of: - One (1) B.10 Help Desk Specialist (Intermediate, Level 2) - One (1) B.13 Operations Support Specialist (Intermediate, Level 2) Number of Contracts: This bid solicitation is intended to result in the award of one (1) contract for four (4) years, plus one (1) one-year irrevocable options allowing Canada to extend the term of the Contract. Request for Proposal (RFP) documents will be e-mailed directly, from the DND Point of Contact (DND POC), to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT RFP DOCUMENTS ARE NOT AVAILABLE ON THE GOVERNMENT ELECTRONIC TENDERING SYSTEM. (https://canadabuys.canada.ca/en/tender-opportunities). UNSPSC 80000000: L1-Management and Business Professionals and Administrative Services 80101507: L4-Information technology consultation services Location of Work to be Performed Region(s): National Capital Region Specific Location(s): 455 Blvd de la Carrière, Gatineau, QC Security Requirement Security Requirements Check List: PS SRCL - Custom Supplier Security Clearance required: Secret Security Level required (Document Safeguarding): None Estimated Level of Effort: The estimated level of effort of the contract will be for 225 days per year per resource. Estimated time frame of contract – 01 July 2026 to 30 June 2030 plus one (1) irrevocable option years. Enquiries: Enquiries regarding this Request for Proposal (RFP) requirement must be submitted to the DND POC listed below. File Number: W8485-TBIPS2026-04 DND POC: Bing Han E-Mail: DapServicesBidReceiving-DoaServicesReceptionDesSoumissions@forces.gc.ca The Director Aerospace Equipment Business Management (DAEBM) requires support for its corporate Information Management and Information Technology (IM/IT) in-service business model under the Director General of Aerospace Equipment Program Management (DGAEPM). This includes Enterprise Resource Planning (ERP) Customer Support Services for the AEPM component of the Defence Resource Management Information System (DRMIS). Documents may be submitted in either official language of Canada. The TBIPS Method of Supply is a result of a formal competitive process which was established as a result of extensive consultations with industry. The Method of Supply provides suppliers with an on-going opportunity to become prequalified for participation in future bidding opportunities. To obtain more information about how to become a pre-qualified supplier for TBIPS, please contact Public Works and Government Services Canada (PWGSC) at: RCNMDAI.-NCRIMOS@tpsgc-pwgsc.gc.ca. For general information on the various PWGSC Methods of Supply, or to obtain specific information on a PWGSC professional service method of supply, please visit PWGSC's Buy and Sell website at: https://buyandsell.gc.ca/for-businesses/selling-to-the-government-of-canada/register-as-a-supplier/register-to-provide-services. List of Pre-Qualified Suppliers This requirement is open only to the following companies who qualified under the stated consultant categories, level of expertise, security level, region and tier: 1. 01 Millennium Consulting Inc. 2. 1019837 Ontario Inc. 3. 1511995 Ontario Limited, iPSS inc., Epi-Use Now Inc., in JV 4. 2605582 Ontario Inc. 5. 2iSolutions Inc. 6. 4165047 Canada Inc. 7. 4165047 CANADA INC., INNOVISION CONSULTING INC., IN JOINT VENTURE 8. 49 Solutions Inc. 9. 7792395 Canada Inc. 10. 9149481 Canada Inc. 11. 9468269 Canada Corp. 12. A. Net Solutions Inc. 13. Accenture Inc. 14. Access Corporate Technologies Inc. 15. ACOSYS CONSULTING SERVICES INC./ SERVICES CONSEILS ACOSYS INC., PRICEWATERHOUSECOOPERS LLP, IN JOINT VENTURE 16. Action Personnel of Ottawa-Hull Ltd 17. Adecco Employment Services Limited/Services de placement Adecco Limited 18. ADGA Group Consultants Inc. 19. Adirondack Information Management Inc. 20. Adirondack Information Management Inc., Entrust Limited, Artemp Personnel Services Inc., The AIM Group Inc., in JOINT VENTURE 21. ADRM Technology Consulting Group Corp. 22. ADRM Technology Consulting Group Corp. and Randstad Interim Inc 23. Affinity Staffing Inc. 24. Akkodis Canada Inc. 25. Alding Enterprises Inc. 26. Alika Internet Technologies Inc. 27. Alika Internet Technologies Inc., LNine Consulting Inc. in Joint Venture 28. ALITHYA CANADA INC 29. Alivaktuk Consulting Inc. & NavPoint Consulting Group Inc. in JV 30. ALLAN CLARKE & ASSOCIATES INC.; THE HALIFAX COMPUTER CONSULTING GROUP INC.; IN JOINT VENTURE 31. Altis Recruitment & Technology Inc. 32. ALTRUISTIC INFORMATICS CONSULTING INC. 33. Amyantek Inc 34. Andrew Mazeikis, Andrew Lee 35. ARCTIQ CANADA INC. 36. Axons Canada Inc., Levio Conseils Inc., IN JOINT VENTURE 37. BDO Canada LLP 38. BP & M Government IM & IT Consulting Inc. 39. Bulletproof Solutions ULC 40. C3SA CYBERNETIC SECURITY AUDIT INC. 41. Cache Computer Consulting Corp. 42. Calian Ltd. 43. CALIAN LTD., DWP SOLUTIONS INC., IN JOINT VENTURE 44. CDW Canada Corp. 45. CGI Information Systems and Management Consultants Inc. 46. Cistel Technology Inc. 47. CloseReach Ltd., SnapSearch Inc., Bell, Browne, Molnar & Delicate Consulting Inc., IN JOINT VENTURE 48. Cofomo Inc. 49. Cogniva Information Solutions Inc. 50. Compugen Incorporated 51. Conoscenti Technologies Inc. 52. Contract Community Inc. 53. CoreTracks Inc. 54. CorGTA Inc. 55. CSI Consulting Inc. 56. Dare Human Resources Corporation 57. Deloitte Inc. 58. DLS Technology Corporation 59. Donna Cona Inc. 60. DONNA CONA INC., IBM CANADA LIMITED IN JOINT VENTURE 61. DWP Solutions Inc. 62. Eagle Professional Resources Inc. 63. Eclipsys Solutions Inc 64. EMINENT SYSTEMS INC. 65. Entrust Limited 66. Equasion Business Technologies Consulting Inc and Watershed Information Technology Inc in CJV 67. Ernst & Young LLP 68. EXPERIS CANADA INC. 69. Fifalde Consulting Inc. 70. Flex Tech Services Inc. 71. ForgeSight Technologies Inc. 72. FreeBalance Inc. 73. Fujitsu Consulting (CANADA) Inc./Fujitsu Conseil (Canada) Inc. 74. GSI International Consulting Inc. 75. Hays Specialist Recruitment (Canada) Inc. 76. Holonics Inc. 77. HubSpoke Inc. 78. I4C INFORMATION TECHNOLOGY CONSULTING INC 79. IBISKA Telecom Inc. 80. IBM Canada Limited/IBM Canada Limitée 81. iFathom Corporation 82. Improving Ottawa 83. Infosys Public Services Inc 84. Innobec and MDOS in JV 85. Inround Innovations Incorporated, 3056058 Canada Inc., IN JOINT VENTURE 86. Integra Networks Corporation 87. IPSS INC. 88. IT/Net - Ottawa Inc. 89. IT/NET OTTAWA INC, KPMG LLP, in joint venture 90. ITI Canada Inc 91. Jumping Elephants Incorporated 92. KAINOS CANADA INC. 93. Kyndryl Canada Limited; ISM Information Systems Management Corporation IN JOINT VENTURE 94. Les Enterprises Norleaf Networks Inc. 95. Leverage Technology Resources Inc. 96. Levio Conseils Inc. 97. Lightning Tree Consulting Inc., Burbeck Inc., and P.G. Rodler Consulting in Joint Venture 98. LIKE 10 INC. 99. LIKE 10 INC., SoftMosis Inc. IN JOINT VENTURE 100. LNW Consulting Inc 101. Logic 2000 Incorporated 102. MAKWA Resourcing Inc. 103. Makwa Resourcing Inc., TPG Technology Consulting Ltd. in JOINT VENTURE 104. Malarsoft Technology Corporation 105. MALARSOFT TECHNOLOGY CORPORATION, CISTEL TECHNOLOGY INC., COMPUTACENTER CANADA INC. IN JOINT VENTURE 106. Maplesoft Consulting Inc. 107. Maplestream Inc., Cofomo Inc. IN JOINT VENTURE 108. Maverin Business Services Inc. 109. Maverin Inc. 110. MaxSys Staffing & Consulting Inc. 111. MERAK Systems Corporation 112. Messa Computing Inc. 113. MGIS Inc. 114. MGIS Inc., B D M K Consultants Inc IN JOINT VENTURE 115. Michael Wager Consulting Inc. 116. Mindwire Systems Ltd. 117. MINDWIRE SYSTEMS LTD., Akkada Professional Services inc., HubSpoke Inc., in Joint Venture 118. MIR Digital Solutions Corporation 119. MONZ CONSULTING INC., NEWFOUND RECRUITING CORPORATION. in Joint Venture 120. MORSON INTERNATIONAL INC. 121. Munvo Solutions Inc. 122. Myticas Consulting Inc. 123. NATTIQ INC. 124. NavPoint Consulting Group Inc. 125. New Technologies Inc. 126. New Value Solutions Group Inc. 127. Newfound Recruiting Corporation 128. Nisha Technologies Inc. 129. Nortak Software Ltd. 130. NRNS Incorporated 131. NTT DATA CANADA, INC. 132. OGGN Inc. 133. Onaki Création S.E.N.C., IBISKA TELECOM INC., in Joint Venture 134. OpenFrame Technologies, Inc. 135. OpenPlus Inc. 136. Orangutech Inc. 137. OXARO INC. 138. Palantir Technologies Canada Inc. 139. Portage Personnel Inc. 140. PRECISIONERP INCORPORATED 141. PrecisionIT Inc, IDS Systems Consultants Inc., PrecisionERP Incorporated, in JOINT VENTURE 142. Pricewaterhouse Coopers LLP 143. Primex Project Management Limited 144. Procom Consultants Group Ltd. 145. Progression 3 Inc. 146. Prologic Systems Ltd. 147. Prologic Systems Ltd. and Maplesoft Consulting Inc. in JV 148. Promaxis Systems Inc 149. Promaxis Systems Inc. and Holonics Inc. IN JOINT VENTURE 150. Protak Consulting Group Inc. 151. QMR Staffing Solutions Incorporated 152. Quallium Corporation 153. Quarry Consulting Inc. 154. R2i Incorporated 155. Randstad Interim Inc. 156. Robertson & Company Ltd. 157. S.I. SYSTEMS ULC 158. SAPPER LABS INC., ELECTRONIC WARFARE ASSOCIATES - CANADA, LTD, in joint venture 159. SÉLECT GLOBAL INTERNATIONAL LTÉE. 160. Softchoice Corporation 161. SRA Staffing Solutions Ltd. 162. Strategic Systems International Ltd. 163. Systematix IT Solutions Inc. 164. Systemscope Inc. 165. T.E.S. Contract Services INC. 166. T.I.7 Inc. 167. TEKsystems Canada Inc. 168. The AIM Group Inc. 169. The Halifax Computer Consulting Group Inc. 170. The Ian Martin Group 171. The VCAN Group Inc. 172. ThinkOn Inc. 173. TPG Technology Consulting Ltd. 174. TRM Technologies Inc. 175. Tundra Technical Solutions Inc. 176. Turtle Technologies Inc. 177. Valcom Consulting Group Inc. 178. Veritaaq Technology House Inc. 179. VLink Inc. 180. WSP Canada Inc. 181. Yoush Consulting Inc. 182. Zernam Enterprise Inc. 183. Zortech Solutions Inc. 184. 2iResourcing Inc. 185. 3D Global Enterprise Inc. 186. 4Plan Consulting Corp. 187. A Hundred Answers Inc. 188. ABM Integrated Solutions Inc. 189. Acquaint Personnel Services Inc. 190. Adapsyn Bioscience Inc. 191. Advanced Chippewa Technologies Inc. 192. Advanced Systems Group Inc. 193. AECOM Canada Ltd. 194. Agile Integrated Solutions Inc. 195. Akran Marketing Inc. 196. Alpha Omega Group Inc. 197. Altair Engineering Canada Ltd. 198. Amita Corporation 199. Apex Systems Inc. 200. Apptad Inc. 201. Arrow Workforce Solutions Inc. 202. Askfort Solutions Inc. 203. AssetWorks Canada Inc. 204. Aversan Inc. 205. BDO Solutions Inc. 206. Bell Canada 207. Beyond Technologies Consulting Inc. 208. Blue Rose Technologies Inc. 209. BMT Fleet Technology Ltd. 210. Brainhunter Systems Ltd