Telecommunications Service

Introductory This is a Sources Sought set aside for Indian Economic Enterprise (IEE) and Indian Small Business Economic (ISBEE). This is NOT a solicitation for proposals, proposal abstracts, or quotations. The objective of this Sources Sought # IHS1522020 is to identify potential IEE and ISBEE vendor that can perform  telecommunications services for the Kayenta Service Unit. The purpose of this procurement is to maintain telecommunication service continuity of critical and timely services between Kayenta Service Unit, all NAIHS facilities, non-IHS facilities, patients, and Area Office customers in healthcare, financial and cooperative relationships with partners and agencies on and off the Navajo Reservation. Project Description B.1 Background: The U.S. Department of Health and Human Services (HHS), Indian Health Service (IHS), is responsible for providing federal health services to American Indians and Alaska Natives. The provision of health services to members of federally recognized tribes grew out of the special government to government relationship between the federal government and Indian tribes. The IHS is the principal federal health care provider and health advocate for the Indian people. The goal is to assure that comprehensive, culturally acceptable personal and public health services are available and accessible to American Indians and Alaska Natives. The IHS currently provides health services to approximately 1.5 million American Indians and Alaska Natives who belong to more than 557 federally recognized tribes in 34 states. Kayenta Service Unit represents three outpatient health care facilities, Kayenta Health Center, Inscription House Health Center and the Dennehotso Health Station – all located in the remote northeast region of Arizona and the Navajo Nation. Kayenta Service Unit is staffed and maintained by the U.S. Federal government; Kayenta Service Unit is also a member of a larger organization called the Navajo Area Indian Health Service (NAIHS). Presently, Kayenta Service Unit relies on telecommunication services through Frontier Communications as the service provider for voice and data communications. B.2 Requirements: The Health and Human Services (HHS), Office of Mission Acquisition Solutions (OMAS) is conducting market research to prepare for the continued requirement of providing telecommunications services to the Indian Health Service (IHS). The Contractor shall provide telecommunication services for the Kayenta Health Center, Inscription House Health Center and the Dennehotso Health Station. The purpose of this procurement is to deliver services over standard circuit-switched systems and digital circuit services for Kayenta Health Center, Inscription House Health Center and Dennehotso Health Station. This request will also include minor hardware and software changes/installation required to support the changing business role of Kayenta Service Unit, minor maintenance to hardware supporting the operations of telecommunication services for the Service Unit and for continued support of the system. Eligible Vendors:   Businesses must be Indian Economic Enterprises (IEEs) (at least 51% Indian owned and controlled). Business size and type of business (e.g., ISBEE/IEE, 8(a), SDVOSB, etc.). All respondents should be registered on the System for Award Management (SAM) located at https://www.sam.gov. Submission of Invoices: The contractor will submit invoices in accordance with FAR 52.212-4(g) on a monthly basis. Anticipated Period of Performance : The anticipated start of performance is for a base + 4 years. The estimated start date for the base period of performance is June 1, 2026 – May 31, 2027. D.1 Place of Performance Three Locations: 1. NAIHS / Kayenta Service Unit / Kayenta Health Center Supervisor Point of Contact: TBD Mailing Address: PO Box 368 Physical Address: HWY 160 M.P. 394.3 Kayenta, Arizona 86033 2. NAIHS / Kayenta Service Unit / Inscription House Health Center Point of Contact: TBD Division of Information Technology Mailing Address: PO Box 7397, Shonto, AZ 86054 Physical Address: HWY 98 & Navajo Route 16, Tonalea, AZ 86044 3. Dennehotso Health Station Supervisor Point of Contact: TBD Division of Information Technology Mailing Address: PO Box 368 / Kayenta, Arizona 86033 Physical Address: HWY 160 BLDG DE-2000, Dennehotso, Arizona 86535 Compliance Requirements: The ISP must comply with: All FCC and telecommunications regulations IHS cybersecurity requirements for static IP services HIPAA-related expectations for transmission security Required Services and Deliverables The Contractor shall deliver the following: • Continuity and resiliency in telecommunication services for voice and data networks for the following accounts and new accounts/services: o 928-697-4000 o 928-197-0711 o 928-672-3000 o 928-658-3377 • Monthly invoicing via United States mail OR electronic mail delivery OR IPP • Availability for technical support an