Customer Expressions Corporation

Public-record summary of Customer Expressions Corporation government contract awards, drawn from open.canada.ca, SAM.gov, and USAspending.gov.

Fewer than 10 awards on file for this vendor so far — coverage grows as new award records are ingested nightly.

2
Awards on file
—
Total recorded value
2
Distinct buyers
2023–2026
Active years

Top 10 contracts by value

ContractBuyerValueYear
IMPORTANT NOTICE: Please submit offers to the generic SaaS RFSA email inbox TPSGC.LENQS-SAAS.PWGSC@tpsgc-pwgsc.gc.ca SUMMARY: Public Services and Procurement Canada (PSPC), on behalf of the Government of Canada (GC), is issuing this Request for Supply Arrangement (RFSA) to establish a new method of supply to satisfy various Software as a Service (SaaS) requirements. This new method of supply is a key procurement enabler for the GC’s Cloud First direction and is part of an envisioned GC Cloud Services Procurement Vehicle framework that will consist of various methods of supply to satisfy both classified and unclassified cloud requirements. This document is a request for supply arrangements. Resulting supply arrangements are non-binding agreements between Canada and suppliers to facilitate the procurement process and are not contracts. Future requirements solicited through a supply arrangement may result in contracts, but a contract will only exist if and when a contract is awarded. The previous SaaS RFSA (EN578-191593/F) can be found on the following link:https://canadabuys.canada.ca/en/tender-opportunities/tender-notice/pw-eem-003-35660Department of Public Works and Government Services (PSPC)$02023
Title: Software as a Service (SaaS) – Ombuds Office Case Management System Solicitation Number: 5000085894 GSIN: 81162000 Description: 1. Summary THIS REQUEST IS RESERVED FOR HOLDERS OF SUPPLY ARRANGEMENT #EN578-191593 ONLY. Environment and Climate Change Canada (ECCC) has a requirement for a Software as a Service (SaaS) platform and associated services (via the issuance of Task Authorizations) to securely capture (Protected A) visitor journey data through case management files, while enabling robust reporting and data analysis. This system should allow the Organizational Ombuds Case Management System (OOCMS) to capture, manage, and analyze information provided by visitors who contact the office as well as facilitate the tracking of activities and follow-ups. The case management solution must be bilingual, respect Government of Canada accessibility and security requirements, be user friendly, have a data entry interface that will avoid the possibility of overwriting information from one case to another, and have an efficient search engine. ECCC intends to award one contract for this solution for two years with the option to extend for an additional three periods of one year each under the same terms and conditions. 2. Security There are security requirements associated with this requirement. For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, Bidders should refer to the Contract Security Program of Public Works and Government Services Canada (http://www.tpsgc-pwgsc.gc.ca/esc-src/introduction-eng.html) website. 3. Integrity Provisions Bidders must provide a list of names, or other related information as needed, pursuant to section 01 Integrity Provisions of Standard Instructions 2003. 4. Service Requirements For services requirements, bidders in receipt of a pension or a lump sum payment must provide the required information as detailed in article 3 of Part 2 of the bid solicitation. 5. Trade Agreements The requirement is subject to the provisions of the Canadian Free Trade Agreement (CFTA), the Canada–Chile Free Trade Agreement, the Canada–Colombia Free Trade Agreement, the Canada–Honduras Free Trade Agreement, the Canada–Korea Free Trade Agreement, the Canada–Panama Free Trade Agreement, the Canada-Peru Free Trade Agreement, the Comprehensive Economic Free Trade Agreement [CETA], the World Trade Organization – Agreement on Government Procurement [WTO-AGP], the Comprehensive and Progressive Agreement for Trans-Pacific Partnership [CPTPP] and the Canada-Ukraine Free Trade Agreement. 6. Social Procurement Environment and Climate Change Canada supports the Government of Canada’s social and economic objectives, including increasing the participation of businesses from under-represented groups in government procurement opportunities. As such, bidders owned or led by Canadians from under-represented groups, such as women, LGBTQ2+ persons, persons with disabilities and persons from visible minorities are encouraged to submit a bid to this opportunity. 7. Debriefings Bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within 15 working days from receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person. 8. Official Languages Environment and Climate Change Canada provides procurement services in both official languages. Bidders may submit a bid in the official language of their choice. 9. Additional Information For additional information, interested suppliers must contact the Contracting Officer named in this Notice.Department of the Environment (ECCC )$02026

Top buyer agencies

  1. Department of Public Works and Government Services (PSPC)1 award
  2. Department of the Environment (ECCC )1 award

Top procurement categories

Source-classification codes (UNSPSC / NSN / FSC) as recorded by the buying agency. Industry tagging is not applied to the awards dataset.

  1. *SRV1 award
  2. SRV1 award

Open tenders similar to what Customer Expressions Corporation wins

Live open tenders from Customer Expressions Corporation's most frequent buyer (Department of Public Works and Government Services (PSPC)).

  1. lockers for ESDCDepartment of Public Works and Government Services (PSPC)closes 2026-08-19
  2. Janitorial Services at CFB Esquimalt - Core Base OperationsDepartment of Public Works and Government Services (PSPC)closes 2026-08-19
  3. Enclosed Trailer - CWS Atlantic NSDepartment of Public Works and Government Services (PSPC)closes 2026-08-19
  4. W6895-260609 Locating of Underground UtilitiesDepartment of Public Works and Government Services (PSPC)closes 2026-08-19
  5. Janitorial Services at CFB Esquimalt - MessesDepartment of Public Works and Government Services (PSPC)closes 2026-08-19
  6. Janitorial Services - Field Operations - CFB EsquimaltDepartment of Public Works and Government Services (PSPC)closes 2026-08-19

Data sources: open.canada.ca Proactive Disclosure of Contracts, SAM.gov, and USAspending.gov. Refreshed nightly. Page data regenerated 2026-08-18.

Spotted an error? Email jason.n@govbid.ca.